Refund Policy

Purchases made through the official Nerve Alive checkout are backed by a 60-day, 100% money-back guarantee. If you are not satisfied for any reason, you may request a refund within 60 days of your purchase.

Refunds are processed through the official Nerve Alive checkout. Please contact customer support at the email provided on your order confirmation for return instructions.

What Is the Money Back Guarantee?

Every order is protected by a 60-Day Money-Back Guarantee. To receive a full refund of the purchase price, return all bottles, including opened and empty bottles, within 60 days of your purchase date.

Shipping and handling fees are non-refundable. Customers are responsible for return shipping costs. Refunds are issued to the original payment method used at the time of purchase.

Who Is Eligible for a Refund?

To be eligible for a refund, you must return all bottles purchased in the order, including any opened or empty bottles. Return requests must be made within 60 days from the date of purchase.

Refunds will be processed once the returned product is received at the designated return facility. Please allow up to 7-10 business days after receipt for the refund to be processed and reflected in your account.

How to Request a Refund

To initiate a refund, contact Nerve Alive customer support through the official checkout. Provide your order number, full name, and email address used at checkout.

Customer support will provide you with the return instructions. We recommend using a trackable shipping method, as we are not responsible for packages lost in transit.

How Does Return Shipping Work?

Customers are responsible for paying the return shipping costs. The original shipping and handling fees are non-refundable. Refunds are limited to the product purchase price only.

What About Damaged or Defective Products?

If you receive a damaged or defective product, please contact customer support within 7 days of delivery. We may request a photo of the damaged item. We will work with you to provide a replacement or refund at no additional cost.

Which Items Are Non-Returnable?

Gift cards and digital products are non-refundable. Refunds apply only to physical product purchases made through the official Nerve Alive checkout.

How Can You Contact Customer Support?

If you have any questions about refunds or returns, please contact us through the official checkout.

This refund policy is subject to change at any time. Please review this page periodically for the most current information.